Technical Support
Rat And Mouse Sound Repeller
Thank you for using Rat And Mouse Sound Repeller. If you need help or have questions, please refer to the information below.
Frequently Asked Questions
How do I use the app?
Select a sound type (cat sounds, predator sounds, or ultrasonic), adjust the volume, and place your device near areas where rodents are active. Enable loop mode for continuous playback. For best results, keep the app running for extended periods.
Why can't I hear the ultrasonic sounds?
Ultrasonic frequencies are designed to be inaudible to most humans but audible to rodents. This is normal. If you need to verify the app is working, try playing cat or predator sounds first.
I purchased the full version but sounds are still locked.
Please ensure you're signed in with the same Apple ID used for the purchase. Try restarting the app or your device. If the issue persists, you can restore purchases in Settings.
Will this affect my pets?
Cat sounds and predator sounds may affect dogs, cats, and other pets. Ultrasonic frequencies can also affect some animals. Use with caution around pets and consider their comfort.
What devices and iOS versions are supported?
The app supports iPhone and iPad running iOS 15.0 or later.
Contact Us
If you cannot find the answer to your question above, please contact us:
- Through the App Store: Go to the app's page and tap "App Support"
- Or send an email to: contact@qixiaomou.com
When contacting us, please include your device model, iOS version, and a description of the issue. We typically respond within 1–2 business days.